Privacy Policy

This Privacy Policy explains how Norris Chau Migration & Education (“we”, “us”, or “our”) collects, uses, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

We may collect and hold personal information that identifies you, including:

Your name, address, phone number, and email address
Your visa details, nationality, academic and employment history
Your current city of residence
Website usage data such as IP address, browser type, pages visited, and time spent
Other information relevant to the services you request from us

How We Collect

We collect personal information directly from you via forms, email, phone, in person, or through our website. We only collect what is reasonably necessary for our functions and services.

Why We Collect

We collect personal information for the following purposes:

Providing migration and education services as requested by you
Providing customer support
Marketing and promoting our services
Improving our website and service experience
Recruitment purposes for employees or contractors
Statistical and internal research purposes

How We Disclose

We may disclose your personal information to our related entities or third parties (such as educational institutions) only when necessary to deliver our services, and with your consent. We do not ordinarily disclose information to overseas recipients.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

Analytics

We use Google Analytics to understand how users interact with our website. Data may include cookies and usage data processed by Google in the USA. For details, see Google’s Privacy Policy at www.google.com.au/policies/privacy/.

Access & Correction

You may request access or correction to your personal information by contacting our Privacy Officer at admin@ncmigration.com.au.

Complaints

If you believe your privacy has been breached, please contact our Privacy Officer. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes

We may update this Policy at any time. Updated versions will appear on this page. Continued use of our website after changes indicates acceptance of the updated Policy.

For further information, please contact us at admin@ncmigration.com.au.

Last updated: November 2025